This Privacy Policy explains how jilluu Casino collects, uses, stores, and protects the personal information of Filipino players. We are committed to handling your data with integrity, in compliance with the Republic Act No. 10173 — the Philippine Data Privacy Act of 2012.
Six core privacy commitments that govern how jilluu Casino handles every Filipino player's personal information.
All personal data transmitted between your device and jilluu is encrypted using SSL/TLS protocols. Your login credentials, payment information, and personal details are never transmitted in plain text.
jilluu stores member data on secured servers with restricted access controls. Sensitive data including passwords is stored using industry-standard one-way hashing. No jilluu staff member can view your actual password.
jilluu does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data shared with service providers is strictly limited to what is necessary for platform operation.
jilluu's data practices are aligned with Republic Act No. 10173 (Philippine Data Privacy Act of 2012) and its Implementing Rules and Regulations. Your rights as a Philippine data subject are fully respected.
jilluu collects only the personal information that is necessary for account operation, regulatory compliance, and service delivery. We do not collect data speculatively or for purposes beyond those described in this Policy.
As a jilluu member and Philippine data subject, you have the right to access, correct, and request deletion of your personal data. All such requests are handled within the timelines specified in this Policy and by Philippine law.
This Privacy Policy ("Policy") describes how jilluu Casino ("jilluu," "we," "us," or "our") collects, uses, processes, stores, and protects the personal information of individuals ("Members," "Players," or "Users") who register for and use the jilluu Casino platform, including all services accessible at jilluu.club and any associated subdomains or mobile-accessible versions thereof.
This Policy applies to all personal data collected by jilluu in the course of providing its online casino, sports betting, bingo, fishing arcade, crash game, and related services to Filipino players. It covers data collected through the jilluu website, account registration processes, customer support interactions, payment transactions, and automated technical means such as cookies and analytics.
jilluu is committed to protecting the personal data of all members in a manner consistent with the Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 (DPA) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. By registering an account with jilluu, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of the Philippine Data Privacy Act of 2012, jilluu Casino is the Personal Information Controller responsible for the personal data of its members. jilluu determines the purposes and means by which member personal data is processed and is accountable for ensuring that such processing complies with applicable Philippine data protection law.
jilluu has designated a Data Protection Officer (DPO) responsible for overseeing data privacy compliance, handling data subject rights requests, and serving as the point of contact for data privacy-related inquiries and complaints. The jilluu DPO may be contacted via the email address provided in Section 16 of this Policy.
Where jilluu engages third-party service providers who process personal data on jilluu's behalf — such as game providers, payment processors, and technology infrastructure vendors — those providers act as Personal Information Processors under written data processing agreements that obligate them to process member data solely in accordance with jilluu's instructions and this Policy.
jilluu collects the following categories of personal information from members in the course of account registration, identity verification, platform use, and customer support interactions:
| Data Type | Examples | Purpose |
|---|---|---|
| Full legal name | First name, middle name, surname | Account registration, KYC verification |
| Date of birth | Day, month, year | Age verification (21+ requirement) |
| Residential address | Street, barangay, city, province, ZIP | KYC verification, AML compliance |
| Contact details | Philippine mobile number (09XX) | Account access, OTP, communications |
| Government ID | National ID, Passport, SSS ID, Driver's License | Identity and age verification |
jilluu collects financial data necessary to process deposits and withdrawals, including your GCash mobile number, Maya account details, bank account details (for bank transfers), and transaction history within jilluu. jilluu does not store full card numbers — card payment data is processed directly by PCI-DSS compliant payment processors and is not retained on jilluu's systems.
jilluu records all gaming activity associated with your account, including game sessions, bet amounts, game outcomes, and win/loss records. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
When you access jilluu, we automatically collect technical data including your IP address, device type, operating system, browser type and version, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimization.
jilluu collects personal data through the following means:
jilluu processes your personal data for the following specific, legitimate purposes:
jilluu will not process your personal data for purposes incompatible with those stated above without first obtaining your explicit consent or where otherwise permitted by Philippine law.
Under the Philippine Data Privacy Act of 2012, jilluu processes your personal data on the following legal bases:
jilluu does not sell, rent, or trade your personal information to third parties for their own commercial or marketing purposes. We share personal data only in the following circumstances and only to the extent necessary:
jilluu engages third-party service providers to support platform operations, including game technology providers (JILI Games, Pragmatic Play, Evolution Gaming, etc.), payment processors (GCash/GXI, Maya/Paymaya, banking partners), KYC verification services, and cloud infrastructure providers. These providers receive only the minimum personal data necessary to perform their specific functions and are bound by contractual data processing agreements.
jilluu will disclose member personal data to Philippine regulatory authorities, including PAGCOR and the Anti-Money Laundering Council (AMLC), where required by law, regulatory directive, or valid legal process. jilluu complies with all lawful requests from competent Philippine authorities.
jilluu may disclose personal data in connection with legal proceedings, court orders, or to enforce jilluu's rights under the Terms and Conditions, where such disclosure is permitted or required by law.
In the event of a merger, acquisition, or sale of all or substantially all of jilluu's assets, member personal data may be transferred to the successor entity, subject to the same or equivalent privacy protections as described in this Policy. Affected members will be notified in advance of any material change to how their data is processed.
jilluu uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and support security functions. A cookie is a small text file stored on your device when you visit jilluu.club.
You may configure your browser to block or delete cookies. Note that disabling strictly necessary cookies will prevent jilluu Login and other core platform functions from working correctly. Non-essential cookies may be declined via your browser settings or jilluu's cookie preference controls without affecting your ability to play.
jilluu retains personal data for the periods necessary to fulfil the purposes described in this Policy and to comply with applicable Philippine legal, regulatory, and tax obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | AML / PAGCOR regulatory requirements |
| KYC documentation | 5 years from account closure | RA 9160 AMLA record-keeping |
| Transaction records | 5 years from transaction date | RA 9160 / tax record obligations |
| Gaming activity logs | 3 years from session date | Dispute resolution, responsible gaming |
| Customer support records | 3 years from last interaction | Service quality, dispute resolution |
| Marketing preferences | Until withdrawal of consent | Consent-based |
| Technical / device logs | 12 months from collection | Security monitoring, fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification. Where data cannot be deleted due to ongoing legal proceedings or regulatory investigation, it will be securely stored and isolated from active processing until deletion is permissible.
jilluu implements a comprehensive set of technical and organizational security measures to protect member personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
As a jilluu member and Philippine data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data. To exercise any of these rights, please contact jilluu's Data Protection Officer at [email protected] with the subject line "Data Rights Request — [your request type]."
You have the right to be informed about how jilluu collects and uses your personal data — which is the purpose of this Privacy Policy.
You may request a copy of the personal data jilluu holds about you. jilluu will respond within 15 business days of receiving a verified request.
If any personal data jilluu holds about you is inaccurate or incomplete, you have the right to request correction. Account profile updates can also be made directly via account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes collected, subject to jilluu's legal retention obligations under AMLA and other applicable law.
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances warrant.
Where technically feasible, you may request a machine-readable copy of the personal data you have provided to jilluu, for transfer to another service provider of your choice.
Where jilluu processes your data based on consent (e.g., marketing), you may withdraw that consent at any time by unsubscribing or contacting support. Withdrawal does not affect prior lawful processing.
If you believe jilluu has not handled your personal data lawfully, you have the right to file a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
With your consent, jilluu may send you promotional communications via SMS to your registered Philippine mobile number, including bonus offers, reload promotions, VIP program updates, and game launch announcements. Marketing communications are sent only to members who have opted in during registration or subsequently via account settings.
You may opt out of jilluu marketing communications at any time by:
Opting out of marketing communications will not affect your ability to receive essential transactional communications, such as deposit confirmations, withdrawal notifications, OTP codes, and important account security alerts. These communications are not marketing and cannot be opted out of while your account remains active.
jilluu Casino is strictly a platform for adults aged 21 years and above, in compliance with PAGCOR's minimum age requirement for casino-style gambling in the Philippines. jilluu does not knowingly collect, process, or retain personal data from any individual under the age of 21.
Age verification is performed at account registration and is a prerequisite for account activation and access to jilluu's services. If jilluu becomes aware that personal data has been collected from an individual under 21 years of age, that data will be deleted immediately and the associated account will be closed in accordance with jilluu's Terms and Conditions.
Some of jilluu's third-party service providers — including certain game technology providers and cloud infrastructure vendors — may be located or operate servers outside the Republic of the Philippines. Where personal data is transferred to jurisdictions outside the Philippines, jilluu ensures that appropriate safeguards are in place to protect that data, consistent with the requirements of the Philippine Data Privacy Act of 2012 and NPC guidance on cross-border data flows.
Such safeguards include the use of standard contractual clauses in data processing agreements, limiting cross-border transfers to countries with adequate data protection frameworks, and implementing technical security measures equivalent to those applied to data processed within the Philippines.
By registering a jilluu account and using the platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the protections described in this Section and throughout this Policy.
jilluu reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform services. Material changes to this Policy will be communicated to active members via SMS to their registered Philippine mobile number and/or via a prominent notice on the jilluu platform, at least 7 days before the changes take effect — except where immediate amendment is required by law or regulatory directive.
The "Last Updated" date at the top of this page indicates when the most recent amendment was made. We encourage members to review this Policy periodically to stay informed about how jilluu protects their personal data. Your continued use of the jilluu platform after the effective date of any updated Policy constitutes your acknowledgment of and agreement to the revised terms.
For any questions, concerns, or requests relating to this Privacy Policy or jilluu's handling of your personal data, please contact jilluu's Data Protection Officer through the following channels:
jilluu will respond to all data rights requests and privacy-related inquiries within 15 business days of receipt. For complex requests that require additional time, jilluu will inform you of the extended timeline within the initial 15-day period.
If you are not satisfied with jilluu's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the Philippine government body responsible for enforcing the Data Privacy Act of 2012. Information about filing a complaint with the NPC is available at the NPC's official website.
Now that you understand how jilluu handles your personal data, join thousands of Filipino players who trust jilluu for a safe, fair, and private online gaming experience. GCash ready. Philippine Peso. 21+ only.
Terms apply. 21+ only. Gamble responsibly.